Training Videos

These video tutorials will help guide you through the basics of your new hosted telephone service. At any time you can call 611 from your desk phone and speak directly with a support engineer. Or Call (336) 346-6000. If your question needs more than a quick phone call you can always open a support request by sending a description of your configuration question to help@carolinadigitalphone.com If you have a suggestion for a video tutorial you would like to see, send an email to feedback@carolinadigitalphone.com

Basic Calling Features - Making and Receiving Calls
Basic Calling Features - Making and Receiving Calls
Tue, Nov 2, 2021 at 3:15 PM
Basic Calling Features - Using Intercom Between Users
Using Intercom Between Users
Thu, Nov 4, 2021 at 8:45 AM
Basic Calling Features - Setting Up Call Forwarding From The Web Portal
Basic Functions - Setting Up Call Forwarding From The Web Portal
Thu, Nov 4, 2021 at 8:51 AM
Basic Features - Attendant Console - Call Park, Transfer and Making Calls
Basic Calling Features - Attendant Console - Call Park, Transfer and Making Calls
Thu, Nov 4, 2021 at 10:37 AM
Voicemail Setup and Usage - Voicemail Setup
Voicemail Setup and Usage - Voicemail Setup
Thu, Nov 4, 2021 at 8:57 AM
Voicemail Setup and Usage - Using Voicemail
Voicemail Setup and Usage - Using Voicemail
Thu, Nov 4, 2021 at 9:00 AM
Place a Call on Hold or Park a Call
Place a Call on Hold or Park a Call
Thu, Nov 4, 2021 at 9:14 AM
Blind, Assisted and Direct to Voicemail Transfers
Blind, Assisted and Direct to Voicemail Transfers
Thu, Nov 4, 2021 at 9:17 AM
Transfers, On-Hold and Conferences
Transfers, On-Hold and Conferences
Thu, Nov 4, 2021 at 9:19 AM
Connecting a Bluetooth Headset
 Connecting a Bluetooth Headset
Thu, Nov 4, 2021 at 9:20 AM